SAP Project
Program Charter
Page 14 of 20 04/14/2016
Participating in and leading User Acceptance Testing.
Providing Production go-live and immediate post go-live support.
Support the Program Management Office in the execution of program management processes
by escalating risks and issues affecting their process area, creating and logging scope change
requests, and providing status reporting concerning planned and unplanned work of the team.
5.2 TECHNICAL AND INTEGRATION TEAMS
The technical and integration teams are responsible for the completion of all technical program
deliverables. These teams coordinate and manage changes to the overall technical architecture of the
MOA resulting from the implementation of SAP, including implementation of SAP infrastructure
(including operating system and database applications), integration or interfacing of SAP to other
MOA applications, network changes, and implementation of access controls via authentication and
authorization. The technical teams also design, develop, test and execute data conversion programs
to extract, map and load into SAP data from legacy MOA systems, and custom reports and workflows
to provide functionality required by MOA not available in the delivered SAP solution.
The technical teams are each lead by a senior project manager or project manager, and comprise MOA
and external service provider SAP and legacy application developers, security administrators, network
specialists, and database and operating system administrators. The technical teams are
knowledgeable about MOA’s existing and future enterprise architecture/business system landscape
and IT operations and processes, and in SAP functionality and SAP implementation.
Key responsibilities of the technical teams include:
Installing, configuring, monitoring, tuning, troubleshooting the SAP technical environment on
an ongoing basis, and making changes to MOA’s existing environment to allow integration
with SAP.
Implementing and maintaining standards and procedures for SAP and other system user
administration.
Specifying, developing and testing of reports, interfaces/integration, enhancements, forms
and workflows.
Specifying, developing and testing of data conversion programs and extraction,
transformation and loading of legacy system data into SAP.
Developing and executing an SAP technical cutover plan.
Developing ongoing IT service management processes.
Supporting the work of the program team by providing and configuring SAP and other
software tools to assist the team in collaborating with other team members and business
stakeholders, managing program documentation, and controlling and documenting the
results of testing activities.
Supporting the Program Management Office in the execution of program management
processes by escalating risks and issues affecting their technical area, creating and logging
scope change requests, and providing status reporting concerning planned and unplanned
work of the team.